SCOPE OF PRIVACY POLICY
This Privacy Policy explains how DBOX Record Management Private Limited processes
personal
information obtained via the websites, application software and mobile apps.
DBOX Record Management Private Limited, and its affiliates and subsidiaries
(collectively,
"DOX & BOX") respect your privacy.
This Privacy Policy describes the types of personal information we collect, how we use
your
personal information, with whom we share it, the choices you can make about our use of
your
personal information and how you can contact us.
This policy is global in nature and describes our data protection practices in relation
to
personal information collected through our websites, through application software and
mobile
apps.
References to "website" include DOXANDBOX.COM, and any other website produced, managed,
and
maintained by DOX & BOX.
References to “mobile apps” includes mobile application produced, managed, and maintained
by
DOX & BOX.
Customers/Shippers
- Business contact information (such as job title, department and name of
organization).
- Contact information (such as name, postal and/or e-mail address, and phone or fax
number, country).
- Third party contact information that support business processes completed on your
behalf (such as consignee or transferee).
- Information pertaining to shipments and delivery (such as origin and destination
locations).
- Business Financial information (such as financial account information used for
payment purposes).
- Usernames and passwords used to access DOX & BOX resources (such as account
registration information to Online portals maintained by DOX & BOX).
- IP Address, device ID and statistical information (such as throughput based on use
of online tools).
- Survey responses.
- Social Media identifier(s) (only when you contribute content on our platform)
Carriers/Drivers
- Business and contact information (such as name, postal and/or e-mail address, and
phone or fax number, country).
- Financial information (such as financial account information used for payment and
credit purposes).
- Government Identification (such as drivers’ license or passport).
- Usernames and passwords used to access DOX & BOX resources (such as account
registration information to our Carrier or Driver Apps).
- Survey responses.
- Social Media identifier(s) (when you contribute to content on our platform).
- Geo-location data (such as location data processed via the Driver apps, and/or
information received via in vehicle devices).
- IP Address, device ID (when using our Carrier or Driver Apps).
Applicants/Potential Employees, Contractors, and/or Contingent Workers
- Information necessary to identify potential candidates for employment such as;
- Professional social media public profile data on professional sites (e.g.
LinkedIn).
- Browsing data from our Careers site (including IP address, website
statistics, browsing preferences, clickstream data, etc.)
- Contact information
- Employment application data
- Previous employment, education, and industry certifications
- Information necessary to make employment decisions and onboard new candidates for
employment such as;
- Information required by government, state, or country laws to enable
compliance with jurisdictional requirements such as diversity information,
citizenship, etc.
- Results of medical evaluations (only where required by law or where
necessary for the job role in question).
- Results of background checks
Customers/Shippers
- Provide information (such as white papers, for example), products, and services
you request;
- Provide effective customer service and facilitate payments for services;
- Contact you with special offers and other information we believe will be of interest
to you (in accordance with any privacy preferences you have expressed to us);
- Contact you with information and notices related to your use of our products and
services, including our websites;
- Utilize remarketing campaigns using online behavioral advertising techniques;
- Invite you to participate in surveys and provide feedback to us (in accordance
with any privacy preferences you have expressed to us);
- Improve our products and services and develop new products and services;
- Optimize our business operations (for example, to help us understand best routes so
that we can deliver a more effective service);
- Improve our marketing and promotional efforts (for example, by using technology and
social media to help understand whether a particular company may be considering
making a transportation decision);
- Understand and improve the effectiveness of, and troubleshoot our application
software, websites’ and mobile apps’ content, functionality and usability; and
enforce any commercial agreement.
- Provide services that require regulatory oversight (such as customs procedures)
Carriers/Drivers
- Provide information, products, and services you request;
- Provide effective customer service and facilitate payments or provide credit for
services;
- Communicate and coordinate shipment status information such as location and
estimated time of arrival;
- Comply with the security requirements of our customers (verification procedures to
access facilities);
- Provide insights into shipment characteristics, strategies and allocation of
transportation assets;
- Utilize remarketing campaigns using online behavioral advertising techniques
- Contact you with special offers and other information we believe will be of interest
to you (in accordance with any privacy preferences you have expressed to us);
- Contact you with information and notices related to your use of our products and
services, including our websites;
- Invite you to participate in surveys and provide feedback to us (in accordance with
any privacy preferences you have expressed to us);
- Improve our products and services and develop new products and services;
- Optimize our business operations (for example, to help us understand best routes so
that we can deliver a more effective service);
- Understand and improve the effectiveness of, and troubleshoot our application
software, websites’ and mobile apps’ content, functionality and usability; and
enforce any commercial agreement.
Applicants/Potential Employees, Contractors, and/or Contingent Workers
- Assess suitability for employment and contact you regarding possible employment;
- Process your application and eligibility for employment;
- To keep you up-dated about future roles that we think you may be interested in
All audiences
- Promote compliance with applicable legal requirements, industry standards, and
corporate policies;
- Promote security to protect against and prevent fraud, claims, and other
liabilities and to manage corporate risk exposure; and
- Any other purpose about which we provide notice at the time of collection.
LEGAL BASIS FOR PROCESSING
DOX & BOX will only process personal information where we have an appropriate lawful
basis, for example when:
- We have your consent; or
- The processing is necessary for our legitimate interests, for example to ensure that
our products and services are properly provided, to ensure the security and
performance of our network, to promote our products and services; or
- We need to comply with legal, contractual, and regulatory requirements.
DATA TRANSFERS
We transfer your personal information outside of your home country to countries which may
not offer an equivalent level of protection for personal information to the laws of your
home country. When we do this, we take steps that the law requires to make sure that
your personal information is properly protected.
When we transfer your personal information to other countries, we will take measures
required by the law to protect that information. These measures include data transfer
agreements implementing standard data protection clauses.
To obtain more information about the safeguards we have put in place, please contact us
using the information below.
YOUR RIGHTS AND CHOICES
We want to make sure that you feel in control of your personal information and, in
particular, to know how you can change your mind if you don’t want to receive our
marketing emails anymore.
We will offer you certain choices about what personal information we collect from you,
how we use that information, and how we communicate with you.
We typically offer you an opportunity to choose whether you want to receive certain
communications from us, generally by offering an "opt-in" or an "opt-out" option,
depending on applicable law, when you first provide contact information through one of
our websites, software applications, and/or mobile apps. In addition, we will include an
"unsubscribe" link in each electronic newsletter or promotional e-mail we send you, so
that you can inform us if you do not wish to receive such communications from us in the
future.
Subject to applicable law, you may have the right to:
- Request access to and receive information about the personal information we
maintain about you;
- Update and correct inaccuracies in your personal information; and
- Have your personal information transferred, blocked, or deleted.
We will promptly respond to such requests and may ask you for additional information to
verify your identity in order to appropriately respond. In most cases, we will provide
access and correct or delete any inaccurate information you discover. In some cases,
however, we may limit or deny your request if we have a lawful justification. If you
would like to exercise any of these rights about your personal information that we hold,
please use our contact details set out under the header “How to Contact Us” below.
Please note that there are some instances where we must process your personal information
in order to deliver our services. For example, when accepting the terms of use/end user
license agreement for our mobile application software, we must collect data from your
mobile device in order for software to work properly.
COOKIE STATEMENT
DOX & BOX uses cookies, pixel tags, and other technologies (“Cookies”) to automatically
collect information about your interactions, such as browser type, pages viewed, links
clicked, and other actions you take in connection with our websites, online ads, and
email.
What are cookies?
Cookies are small pieces of data (alpha-numerical files) which are downloaded to your
device when you visit a website to collect information about your use of the
website. Cookies are sent back to the originating website on each subsequent visit,
or to another website that recognizes that cookie. Cookies are useful because they
allow our websites to remember information about you to make it easier for you to
use our websites. Other tracking technologies may use unique identifiers to track
and facilitate your use of our websites.
You can find more information about Cookies and at https://www.allaboutcookies.org
and www.youronlinechoices.eu.
Why do we use Cookies?
We use Cookies for a variety of purposes, including to facilitate navigation, to
display information more effectively, to personalize your experience, to understand
how our websites are used, to market our products and services, to measure the
success of our marketing campaigns, and for security purposes.
What Cookies do we use and how long will they stay on your device?
We categorize our cookies into four types: Necessary, Preferences, Statistics, and
Marketing.
|
Type of cookie
|
Purpose |
| Necessary |
Necessary Cookies help make our websites usable by enabling basic
functions like page navigation and access to secure areas of the
website. The websites cannot function properly without these cookies
|
| Preferences |
Preferences Cookies enable our websites to remember information that
changes the way the website behaves or looks, like your preferred
language or your preferred region. |
| Statistics |
Statistics Cookies help us understand how visitors interact with our
websites. They provide us information about the ways visitors use our
technology, which pages they visit, which links they use, and how long
they stay on each page. The information we collect from these Cookies
does not identify you personally but in some cases we may be able to
link the information from statistics Cookies to your personal
identifiable information.. |
|
Type of cookie
|
Purpose |
| Marketing |
Marketing Cookies are used to track visitors using our websites and
across other websites. The intention is to display information relevant
and engaging for you and thereby providing you a more enhanced user
experience, as well as to identify future business opportunities.
|
| Unclassified |
Unclassified Cookies are cookies that we are in the process of
classifying, together with the providers of individual cookies. |
How to change your preferences so that Cookies are not set on your device
Most devices allow you to block Cookies by adjusting the settings on your
browser. However, if you use your browser settings to block all Cookies
(including necessary Cookies, such as those allowing you to log-in) you may not
be able to access all or parts of our websites or our websites may not function
as effectively.
For further information about how to block Cookies, please refer to your browser
'help' section or see www.allaboutcookies.org.
USE OF OUR WEBSITES BY CHILDREN UNDER THE AGE OF 18
Our websites are not intended for children under the age of 18.
We are proud of our websites and we strive to ensure that they do not offend
people of any age. However, unless otherwise noted on a particular site, our
websites are not intended for children under the age of 18 years without the
permission of a parent or guardian. If you believe that a child has submitted
personal information on or through our websites without the consent and
supervision of a parent or guardian, please contact us using the information
provided below so that we can take appropriate action